FAQ

Q: What makes Dental Herb Company products unique?

A:

Our products are formulated using Truly Natural® ingredients. We combine only pure essential oils (not their derivatives or synthetic equivalents) with alcohol-free extracts of organic botanicals. The precisely calculated proportions of oils and herbs work synergistically to establish an environment that relieves gum inflammation while helping to rebuild connective tissue and neutralize halitosis.

Q: What are your ingredients and what do they do?

A:

Click here for details.

Q: Are Dental Herb Company products free of artificial chemicals?

A:

Yes! Our products contain:

  • no alcohol
  • no synthetic chemicals such as sodium lauryl sulfate (SLS)
  • no artificial colors or synthetic dyes
  • no artificial sweeteners
  • no fluoride
  • no artificial preservatives such as parabens

Q: How does Tooth & Gums Essentials compare to Tooth & Gums Paste?

A:

Tooth & Gums Essentials is an improved version of Tooth & Gums paste. This updated formula has the same great essential oils and herbal extracts, with the added benefits of xylitol and aloe vera. Tooth & Gums Essentials has replaced Tooth & Gums Paste in our product lineup.

Q: What is xylitol?

A:

Xylitol is a naturally sourced sweetener that has been shown to improve oral health by inhibiting cavity-causing bacteria from sticking to teeth and gums. Xylitol is included in the Tooth & Gums Essentials toothpaste formula to promote a healthy, balanced oral environment and moisturize to improve dry mouth discomfort.

Q: Where is your xylitol sourced from?

A:

The non-GMO xylitol we source is derived only from North American hardwood trees.

Q: Does the Tooth & Gums Essentials toothpaste contain sodium lauryl sulfate (SLS)?

A:

No, we do not use SLS in Tooth & Gums Essentials toothpaste or any Dental Herb Company products. SLS is a synthetic foaming agent used in many commercial toothpastes that in some individuals may damage gum tissue and cause mouth sores or allergic reactions. For this reason, all Dental Herb Company products are SLS-free.

Q: Is the vegetable glycerin used in Dental Herb products non-GMO?

A:

Yes. Our vegetable glycerin is derived from non-GMO palm oil.

Q: Are your products gluten free?

A:

Yes, all Dental Herb Company products are gluten free.

Q: Are your products vegan?

A:

Yes, all Dental Herb Company products are vegan.

Q: Do the products have an expiration date?

A:

Yes. Our products retain their full potency for 2 years from the date of manufacture. They may be used safely after the expiration date, but we cannot guarantee their efficacy beyond that date.

Q: Are the products safe to use during pregnancy or with a medical condition?

A:

We advise all patients to consult with their healthcare professional if they are concerned about using the products while they are pregnant or being treated for a medical condition.

Q: Why does the taste sometimes vary slightly from bottle to bottle?

A:

The flavors of harvested herbs may differ subtly due to natural variations in growing seasons and conditions. These nuances do not affect the efficacy or potency of the products, just the taste.

Q: What will happen if products sit out in the sun or if they freeze?

A:

Prolonged exposure to direct sunlight may diminish the effectiveness of our products. If allowed to freeze, bottles may be thawed. The efficacy of the products is not affected by freezing.

Q: Why are Tooth & Gums Tonic® and Under the Gums Irrigant® packaged in dark amber glass bottles?

A:

The powerful essential oils and natural herbs in Dental Herb Company products need to be protected from light and oxygen. The dark glass bottle ensures the efficacy of the product by protecting the pure essential oils and natural herbs from sunlight. Dental Herb Company products should be stored in a cool, dark place, away from heat sources. Always keep caps screwed on tight.

Q: Can you dilute Under the Gums Irrigant to create Tooth & Gums Tonic?

A:

No. Tooth & Gums Tonic is not a diluted version of Under the Gums Irrigant. Under the Gums Irrigant contains different proportions of herbs and oils than Tooth & Gums Tonic.

Q: Will Dental Herb Company products stain teeth?

A:

No. Dental Herb Company products do not stain tooth enamel, but may cause temporary discoloration of a toothbrush. Discoloration of the toothbrush can be prevented by rinsing the toothbrush with warm water after brushing teeth with Tooth & Gums Essentials toothpaste.

Q: Why is Tooth & Gums Essentials toothpaste darker in color than commercial toothpastes?

A:

Tooth & Gums Essentials toothpaste is darker in color than commercial toothpastes due to the natural herbs and essential oils it contains. We do not use any artificial colors or synthetic dyes in our products. However, despite the darker color, the paste will leave your teeth white and will not stain.

Q: Are Dental Herb Company products tested on animals?

A:

No, we never test any of our products on animals.

Q: Are the products safe to use for pets?

A:

We advise you to consult your veterinarian. Dental Herb Company products have not been tested for safety with pets. Tooth & Gums Essentials contains xylitol, which should not be consumed by dogs. https://xylitol.org/xylitol-and-dogs/

Q: Are your products made in the USA?

A:

Yes. Our products are manufactured in NH.

Q: How do I create a professional account?

A:

Click on the provided link for information on how to create a professional account. Request an Online Account

Q: How do I change my password?

A:

Log in to your account and click on the reset password link in the top right hand side of your screen next to the cart and log out links.

Q: Do you ship outside the US?

A:

Yes! To place orders outside the Continental United States, please call our customer service department at 800-747-4372. Our products are not available for sale in Canada at this time.

Q: Can I order online and have the products shipped outside the Continental US?

A:

No. To place orders outside the Continental United States, please call our customer service department at 800-747-4372.